Delete your account
Tiffly customer app (com.tifflybites.customer) · Last updated 12 September 2026
You can delete your Tiffly account yourself, from inside the app, and it takes effect immediately. This page says how, and exactly what does and does not go with it.
From the app
- Open Tiffly and tap the profile icon, top right of the home screen.
- Tap Edit profile.
- Tap Delete Account, and confirm.
You are signed out straight away and the account stops existing at that moment. There is no waiting period and nobody has to approve it.
If you cannot get into the app
If you have lost the phone, changed your number, or cannot sign in for any reason, ask us and we will do it for you.
Email tifflybites@gmail.com, or phone or WhatsApp +91 91470 98525, and say you want your Tiffly account deleted. We will ask you something only you would know about a recent order, so that nobody can delete somebody else's account, and then delete it. We do this within seven days and usually the same day.
What is deleted
Immediately, and permanently:
- Your name, mobile number, email address, date of birth and gender. These are erased from the account, not hidden.
- Every saved address, including its map pin.
- Every device signed in to the account. All sessions are revoked, so any other phone holding your account is signed out too.
- Your notification token, so your phone stops receiving anything from us.
Your mobile number is released, not held. If you ever want to use Tiffly again, you can sign up with the same number as a new customer.
What is kept, and why
| What | Why it stays |
|---|---|
| Orders you have already placed | A completed order is a financial record — a sale the kitchen made, with tax on it. We are required to keep our books, and a customer deleting an account cannot delete the shop's accounts with it. |
| The name, number and address printed on those orders | Each order keeps its own copy of where it went, taken at the moment it was placed. That copy is part of the record of that sale. It is not connected to a live account any more, is not used for anything, and nobody at Tiffly can look you up by it. |
What is left behind, in other words, is the shop's record of meals it cooked — not a profile of you. There is no account to sign in to, nothing to send you, and no address book.
What Tiffly never had in the first place
If you ever paid online, that went straight to Razorpay's own checkout screen — Tiffly's app and servers never saw or stored a card number, a UPI id or a bank detail, so there was never one on our side to delete. There is also no advertising, analytics or crash-reporting service in the app, so there is no copy of your activity anywhere else to chase down.
Questions
Email tifflybites@gmail.com.
Phone or WhatsApp +91 91470 98525.
Tiffly, Sector V, Bidhannagar, Kolkata, West Bengal, India.